WEB-BASED DIGITAL TOOLS AND ATTITUDE TO COUNSELLING
AMONG FINAL YEAR STUDENTS OF PUBLIC TERTIARY
INSTITUTIONS IN CROSS RIVER STATE, NIGERIA.
Arop, Lucy Obil Ph.D
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Okoi, Margaret Innocent Ph.D
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&
Ameh, Enemadukwu David Ph.D
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Department of Guidance and Counselling
University of Calabar, Calabar

Abstract
The purpose of the study was to investigate web-based digital tool and attitude to counselling
among final year students of public tertiary institutions in Cross River State. To achieve the
purpose of this study three null hypotheses were formulated and tested in the study. Literature
review was done according to the variables under study. Survey research design was adopted
for the study. A sample of 400 students was selected for the study. The selection was done
through the simple sampling technique. The questionnaire tilted “Web-based Digital Tool and
Attitude to Counselling Questionnaire (WBDTACQ)” was the main instruments used for data
collection. The instrument was subjected to face validation by the supervisor and experts in
measurement and evaluation, University of Calabar. The reliability estimate of the instrument
was established through Split-half reliability method. Population t-test and Simple regression
analysis were the statistical analysis technique adopted to test the hypotheses under study to
ascertain whether to reject or retain them. All hypotheses were subjected to testing at .05 level
of significance. The results of the analysis revealed that, attitude to counselling among final
year students is significantly high in the study area. Also that virtual counseling platforms and
chatbots significantly predict undergraduates attitude to counselling. Based on the findings of
the study, it was recommended among others that universities should strengthen awareness
campaigns about the benefits of counseling services to reinforce students' positive attitudes.
Keywords: Web-based digital tool, Virtual counseling platforms, Chatbots, attitude to
counselling, students. DOWNLOAD FULL PDF

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